Three things to check before you buy tiles

On a job, check three things first: can the batch stay together, how wastage is counted, and how long to Hong Kong. Colour problems are often a second kiln, not a bad tile.

Send where it goes and the square metres. Say floor or wall, slip rating and thickness. Buying loose from a shop rarely prices a job once make-up tiles arrive off-batch.

If the same bathroom needs sanitary ware, ask together so waste and floor trims land on the same programme.